eLBX Live 2019 Recap: From Order Taker to Trusted Advisor: Winning Over Stakeholders


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Most learning professionals want to help solve the big problems and work on the cool projects. The problem? Our stakeholders treat us like order takers. They don’t know what all we’re capable of, and many times we’re just told what to do—which is so much less than we can do!


How to fix this? Become a trusted advisor.


Learn how to think and communicate the way your stakeholders do in order to get on the same side, and earn a seat at the table so you can better influence training and do the kind of work you’ve always hoped to do.


At eLBX Live 2019, Senior Instructional Designer, Misty Harding shared her top tips on how to move from order taker to trusted advisor.



A longtime member of our custom development team, Misty has years of experience working with stakeholders and advocating for clients.


When it comes to expanding your reach and influence in your organization, you need to consider:


First Impressions

Your best chance to shine is when you first meet an executive or stakeholder. You need to convey confidence, that your priorities align with the business's, and more.


Your Brand

Your personal brand includes what you're known for—hard and soft skills you excel at, what people think of you, and negative traits too. Ask for feedback from colleagues and be willing to work on things that aren't helping you get where you want to be.


Your Skills

Do you have the skills the business needs? Or do you need to build skills before you can truly be seen as a trusted advisor?


Your Emotional Intelligence

According to Dr. Travis Bradberry, your emotional intelligence is responsible for 58% of your job performance. 90% of top performers have high emotional intelligence. This includes self-awareness, self-regulation, motivation, social skills, and empathy.


Your Knowledge of Your Business

In order to make meaningful contributions, you need to understand how your company makes money, current business goals, metrics, and more.


For more of Misty's insights into becoming a trusted advisor, download her presentation below.


Download Slides


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