Hannah Thomas

Hannah Thomas is the Associate Director of Quality Assurance at ELB Learning, where she has spent nearly two decades ensuring processes run smoothly and every detail is accounted for. With solid knowledge of instructional design and development, she is passionate about finding root causes, solving challenges at their core, and building systems that strengthen learning outcomes. Known for her sharp eye for detail and process-driven approach, Hannah is equally curious about the future—particularly the role of AI in transforming QA through automation and smarter solutions. Analytical yet people-focused, she values collaboration and prefers facts over assumptions, consistently driving projects toward reliable, results-focused outcomes. Beyond her professional world, Hannah expresses her creativity through crafts and clothing design. She also loves the spontaneity of unplanned road trips, finding inspiration in discovery and the fresh perspectives that come with every journey.