Imagine that you’re the offensive coordinator for the highest-ranking college football team in the Western region. It’s the fourth down with six yards to go, and your team is trailing by four points. There’s 1:12 left on the clock in a championship game, and you're just outside the red zone on the opponent’s 28-yard line. You just burned your last timeout, and the crowd is going nuts.
Sometimes, managing learning and development efforts can feel like that, calling plays in a high-stakes football game. And you, as an L&D leader, have to have a vision that’s clear and strategic enough to make a calculated play that leads to victory, not a desperate Hail Mary you’re praying someone miraculously catches.
In the current 'do more with less' environment, staff augmentation appears to be an appealing play. But is it the strategic pass that advances your team, or a last-ditch heave that ends in disappointment?
For quick capacity relief. When your team is overwhelmed with training requests, bringing in expert help is like finding a wide receiver wide open downfield. A seasoned instructional designer, developer, or project manager can step in and deliver immediate value, especially when the proper structure and systems are in place.
When there’s alignment with strategic goals. The best plays have a defined purpose. Savvy L&D teams use staff augmentation not to put bodies on the field, but to score deliberate touchdowns that advance key business goals. Each project is prioritized, and each resource is carefully selected to ensure they help the organization move the ball forward.
When success is defined. Regardless of your organization’s L&D structure (whether centralized, decentralized, or federated), staff augmentation can be adapted. The key is a governance strategy that clearly defines roles, clarifies expectations, and ensures everyone on the field knows the playbook.
When you’re partnering for innovation. A winning team relies on more than talent; it thrives on trust and a shared vision. The smartest organizations choose vendors who act like teammates, not play-executers. When your vendors co-design the play with you based on real learner needs and strategic business insight, you’re headed, headfirst, toward a calculated victory.
When Staff Augmentation is Sad
When it replaces strategy. If your game plan is basically "add more players and hope for the best," you're setting yourself up for a sloppy fumble. Without clear priorities, intake processes, and success metrics, no amount of headcount will make things better.
When success goals haven’t been established. Great plays start with defined outcomes. If augmented staff are dropped into projects without clarity on goals or key performance indicators (KPIs), you're operating on luck, not leadership. And that rarely ends well.
When it lacks internal ownership. Every player needs a coach—a good one. When augmented staff lack true integration, oversight, or context, they’re left guessing, and your L&D function suffers for it.
When vendors are treated like vendors. If your partner doesn’t understand your audience, your goals, or your strategy, they’re not a teammate; they’re a wildcard. And you don’t win games by relying on wildcards.
Ask the Right Questions
Before you bring in reinforcements, ask yourself:
Wanna hear more about our robust staff augmentation services?